Privacy Policy – Tribae – Tribae – Trendy Women’s Wear Online in Kerala & India

Who we are

Tribae is an online women’s fashion store offering curated collections of clothing, accessories, and lifestyle products. Our website address is: https://tribae.in.

Information We Collect

When you visit or shop on our website, we may collect:

Technical information such as IP address, browser type, and cookies to improve your shopping experience.

Personal details such as your name, email address, phone number, billing/shipping address when you place an order.

Payment details (processed securely via Razorpay or other trusted gateways – we do not store your card/bank information).

Data you provide when signing up for newsletters, creating an account, or leaving reviews/comments.

Comments & Reviews

When visitors leave comments or product reviews on our site, we collect the data shown in the form, along with the visitor’s IP address and browser information for spam detection.

Media Uploads

If you upload images (e.g., profile pictures or review images), avoid uploading with embedded location data (EXIF GPS). Visitors may download and extract this data.

Cookies

If you leave a comment or review, you may opt-in to saving your details in cookies for convenience.

You may disable cookies in your browser, but some features (like saved cart items) may not work properly.

Embedded content from other websites

Our site may contain embedded content (e.g., videos, images, articles) from third-party platforms. These websites may collect data about you, use cookies, and track your interaction.

Who we share your data with

We do not sell or trade your personal information.

We may share necessary data with trusted third parties (e.g., payment gateways, delivery partners) to complete your order.

If you request a password reset, your IP address may be included in the reset email.

How long we retain your data

Order details and customer accounts are retained for legal, tax, and customer service purposes.

Comments and reviews are stored indefinitely unless deleted by the user or admin.

What rights you have over your data

You can request:

A copy of the personal data we hold about you.
Correction or deletion of your data (except where legally required for record-keeping).

Where your data is sent

Visitor comments and reviews may be checked through an automated spam detection service.